Service Centre

Volante is a service-oriented company which offers support and capabilities that extend far beyond the underwriting policy.

Claims Service

We provide a single, consistent claims-handling service across all territories and products. This is a central part of our commitment to providing a whole solution to our clients.

“THIS PROVIDES OUR CLAIMS TEAMS WITH IMMEDIATE ACCESS TO ALL RELEVANT POLICY INFORMATION AND RISK DATA TO RESPOND INSTANTLY TO ANY EVOLVING LOSS SITUATION”

Embracing the latest in claims technology, and combining in-house and out-sourced claims handling expertise, guarantees a diligent, efficient and time-framed response to all claims situations. Sector claims specialists ensure that Volante can deal with the most complex loss scenario.

Our claims functions are integrated into the broader Volante technology platform. This provides our claims teams with immediate access to all relevant policy information and risk data to respond instantly to any evolving loss situation.

In addition, the claims system provides clients with 24/7/365 online access to all related information and enables them to generate comprehensive, bespoke claims reports.

Risk Management

We are dedicated to working with our clients to reduce their exposure levels by helping to develop and embed powerful risk mitigation, and control mechanisms and procedures across their organisations.

Our risk specialists work collaboratively with companies to construct custom-built risk management strategies that are mapped to their unique exposure remit. Such programmes extend from generating policy documentation and conducting detailed assessments, through to implementing enhanced control measures and providing on-site training to boost risk awareness.

By providing wide-ranging risk support services delivered by market-specific experts, we are able to deliver the full-service capabilities that our clients demand.

Emerging Risk Product Development

At Volante, we are always looking ahead, scanning the re/insurance horizon for emerging risks or evolving exposures.

By augmenting our underwriting acumen with the latest in data-driven technology, we are always primed to respond to the rapidly changing needs of our clients. Our product development teams are focused on ensuring we keep pace with the multiple advances and developments that are significantly alerting the risk profile of every industry sector.

Our innovative approach and rapid distribution capabilities also ensure that we can reduce the time from product evolution to policy distribution significantly. This gives us the responsiveness that our capacity providers demand and enables us to stay at the forefront of market innovation.

OUR BRANDS

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Aesir Space is a London-based specialist space insurance MGA covering a broad range of risks in the most flexible packages built on technical underwriting foundations.

Aesir Space is a London-based specialist space insurance MGA covering a broad range of risks in the most flexible packages built on technical underwriting foundations.

Affinity Solutions is a UK-focused MGA that provides a broad range of insurance products for the amateur sports, leisure and entertainment sectors.

Affinity Solutions is a UK-focused MGA that provides a broad range of insurance products for the amateur sports, leisure and entertainment sectors.

Edison Motor is a London Market-based MGA providing full-service insurance coverage, claims management and risk control support across multiple specialist sectors of the UK commercial motor insurance sector.

Edison Motor is a London Market-based MGA providing full-service insurance coverage, claims management and risk control support across multiple specialist sectors of the UK commercial motor insurance sector.

Imara offers a range of treaty and facultative reinsurance products across multiple lines of business, focusing exclusively in Emerging Markets starting with Africa.

Imara offers a range of treaty and facultative reinsurance products across multiple lines of business, focusing exclusively in Emerging Markets starting with Africa.

Volante Canada underwrites on behalf of Lloyd’s, offering a wide range of products spanning the property, casualty and auto lines of business.

Volante Canada underwrites on behalf of Lloyd’s, offering a wide range of products spanning the property, casualty and auto lines of business.

We specialise in delivering corporate and consumer (re)insurance solutions to the Middle East, Turkey, and selected territories worldwide.

We specialise in delivering corporate and consumer (re)insurance solutions to the Middle East, Turkey, and selected territories worldwide.

Offers comprehensive Directors’ & Officers’ liability insurance cover to companies across multiple industry sectors.

Offers comprehensive Directors’ & Officers’ liability insurance cover to companies across multiple industry sectors.

A London and Berlin based team providing a wide range of financial and professional lines insurance products for companies on a global basis, offering comprehensive cover across all these business-critical lines.

Volante Financial Institutions provides robust coverage across a broad range of financial institutions. These range from mortgage and community banks, mutual funds and wealth management firms, to alternative lenders, crowd-funding platforms and collection agents.

Volante Financial Institutions provides robust coverage across a broad range of financial institutions. These range from mortgage and community banks, mutual funds and wealth management firms, to alternative lenders, crowd-funding platforms and collection agents.

Volante France offers a broad range of commercial insurance solutions. Our innovative approach creates value for our corporate customers while minimising costs.

Volante France offers a broad range of commercial insurance solutions. Our innovative approach creates value for our corporate customers while minimising costs.

Volante International Motor underwrites on behalf of Lloyd’s Europe for EEA risks and Lloyd’s for non-EEA risks, offering high-performance cover for specialist motor schemes and affinity groups plus largescale ‘one-off’ risks in the international market.

Volante International Motor underwrites on behalf of Lloyd’s Europe for EEA risks and Lloyd’s for non-EEA risks, offering high-performance cover for specialist motor schemes and affinity groups plus largescale ‘one-off’ risks in the international market.

Volante Nashville offers a new program underwritten in the USA with a broad portfolio of financial institution and management liability products. Coverage targets SME private and not-for-profit companies, banks, mortgage banks, brokers and various types of private lenders.

Volante Nashville offers a new program underwritten in the USA with a broad portfolio of financial institution and management liability products. Coverage targets SME private and not-for-profit companies, banks, mortgage banks, brokers and various types of private lenders.

Volante Nashville offers a new program underwritten in the USA with a broad portfolio of financial institution and management liability products. Coverage targets SME private and not-for-profit companies, banks, mortgage banks, brokers and various types of private lenders.

Based in the City and Manchester, Volante Financial and Professional Lines offers professional indemnity (PI) solutions internationally, both on a direct and facultative reinsurance basis. Each policy is secured by A rated capacity provided by market-leading carriers.

Based in the City and Manchester, Volante Financial and Professional Lines offers professional indemnity (PI) solutions internationally, both on a direct and facultative reinsurance basis. Each policy is secured by A rated capacity provided by market-leading carriers.

Volante Transaction Services (VTS) is a dedicated global team of mergers and acquisitions professionals who deliver in-market swift and certain transaction liability insurance solutions.

Volante Transaction Services (VTS) is a dedicated global team of mergers and acquisitions professionals who deliver in-market swift and certain transaction liability insurance solutions.

Our Nordic team represent 100+ years of insurance market expertise with experience from underwriting, distribution, risk engineering and claims handling. A highly qualified team backed by strong capacity providers and top class infrastructure.

Our Nordic team represent 100+ years of insurance market expertise with experience from underwriting, distribution, risk engineering and claims handling. A highly qualified team backed by strong capacity providers and top class infrastructure.

Volante Underwriting Sweden AB underwrites on behalf of Lloyd’s Europe wholly focused on the Nordic region providing a broad range of Liability, Financial Lines, All Risk Property and Commercial Combined insurance solutions.

Volante Underwriting Sweden AB underwrites on behalf of Lloyd’s Europe wholly focused on the Nordic region providing a broad range of Liability, Financial Lines, All Risk Property and Commercial Combined insurance solutions.