Volante Global continue to operate during these difficult times. If you are experiencing financial difficulty and are struggling to pay your premium, or wish to discuss the potential impact of COVID-19 on your insurance arrangements, then please contact your broker or Volante directly on firstname.lastname@example.org. We want to help you.
Affinity Solutions policies are underwritten by Liberty Mutual Insurance Europe SE (a Liberty Specialty Markets company). If you have purchased an Affinity Solutions policy, please click here for further information about the litigation being pursued by the FCA on behalf of policyholders in relation to UK non-damage business interruption insurance policies, and whether your claim might be affected.
The Volante Group is committed to building a best-in-class claims operation that will differentiate it from its competitors. We will provide our Clients with a superior Claims Service and all Volante claims will be handled with integrity, empathy, promptness, expertise and fairness. We will ensure that where Third Parties are engaged to handle or adjust claims, they will have the necessary skills and expertise and will do so in accordance with the Volante Claims Strategy & Philosophy. The Volante Claims Team will work closely with, the Insured and the Broker to make sure that claims are handled to the satisfaction of the Insured and that all covered losses are paid quickly.