Service Centre

  • Provide a single, consistent claims-handling service
  • Working collaboratively to construct custom-built risk strategies
  • Scanning the re/insurance horizon for emerging risks

Volante is a service-oriented company which offers support and capabilities that extend far beyond the underwriting policy.

Claims Service

We provide a single, consistent claims-handling service across all territories and products. This is a central part of our commitment to providing a whole solution to our clients.

“THIS PROVIDES OUR CLAIMS TEAMS WITH IMMEDIATE ACCESS TO ALL RELEVANT POLICY INFORMATION AND RISK DATA TO RESPOND INSTANTLY TO ANY EVOLVING LOSS SITUATION”

Embracing the latest in claims technology, and combining in-house and out-sourced claims handling expertise, guarantees a diligent, efficient and time-framed response to all claims situations. Sector claims specialists ensure that Volante can deal with the most complex loss scenario.

Our claims functions are integrated into the broader Volante technology platform. This provides our claims teams with immediate access to all relevant policy information and risk data to respond instantly to any evolving loss situation.

In addition, the claims system provides clients with 24/7/365 online access to all related information and enables them to generate comprehensive, bespoke claims reports.

Risk Management

We are dedicated to working with our clients reduce their exposure levels by helping to develop and embed powerful risk mitigation, and control mechanisms and procedures across their organisations.

Our risk specialists work collaboratively with companies to construct custom-built risk management strategies that are mapped to their unique exposure remit. Such programmes extend from generating policy documentation and conducting detailed assessments, through to implementing enhanced control measures and providing on-site training to boost risk awareness.

By providing wide-ranging risk support services delivered by market-specific experts, we are able to deliver the full-service capabilities that our clients demand.

Emerging Risk Product Development

At Volante, we are always looking ahead, scanning the re/insurance horizon for emerging risks or evolving exposures.

By augmenting our underwriting acumen with the latest in data-driven technology, we are always primed to respond to the rapidly changing needs of our clients. Our product development teams are focused on ensuring we keep pace with the multiple advances and developments that are significantly alerting the risk profile of every industry sector.

Our innovative approach and rapid distribution capabilities also ensure that we can reduce the time from product evolution to policy distribution significantly. This gives us the responsiveness that our capacity providers demand and enables us to stay at the forefront of market innovation.

Volante Companies