Claims Operations Manager
In his role as Claims Operations Manager, Harry is responsible for TPA management, process oversight and stakeholder management. As part of the Volante Global Service Centre, he works closely with clients to provide extensive claims management capabilities. Providing a single, consistent claims-handling function, he helps ensure the delivery of a diligent and efficient response to all claims scenarios.
Before joining Volante, Harry was a Delegated Claims Analyst at Aspen insurance, responsible for on-boarding claims outsource arrangements, ongoing third-party oversight and audit coordination. His claims experience also encompasses roles at Travelers and CSC, formerly Xchanging.